DF-FA-19256-Country not printing on the ‘Chart of Accounts’ List Report
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View ArticleDF-FA-19257-Forms Designer A/R Invoice Format selection of ‘#,##0;(#,##0)’...
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View ArticleDF-EWS-19259-Approving a Leave Request Returns ‘FORMAT’ error
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View ArticleDF-FA-18185-Suppress Zero Column Eliminates Columns with Activity that Net to...
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View ArticleHow to adjust AP/AR balances that are incorrect
Answer: NOTE: These instructions also apply to the following scenarios: 1- A balance exists in an A/R or A/P type account that needs to be adjusted up or down. 2- A balance exists in an A/R or...
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Balance Sheet does not balance, Assets do not equal Liabilities plus Equities
Answer: There are several possible causes: Missing Account Assignments in the Equity Section. In order to balance all of the revenue and expense accounts have to be assigned to the Equity Section of...
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Why aren't my Budget figures printing on my financial reports?
Answer: There can be several reasons a budget does not show up 1) The budget was not posted 2) The budget was not entered to the same effective date as the report is being run for. 3) The...
View ArticleCan I calculate my Workers Comp amounts on After tax income (Income minus...
Answer: No. Workers comp does not calculate like a tax where you can have deductions that reduce taxable income (and the amount). Workers comp will calculate only on gross earnings. No taxes will...
View ArticleMIP database size expanded rapidly, what is the cause and how can I resolve...
Answer: The first thing to do, is to run a compress on the database (File>Compress Database). After this, check the size of the database and see if it is still excessively large. If it returned to...
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Recurring Entry or Recall Memorized Document has detail lines which have zero...
Answer: The following message is returned when doing a Recurring Entry or trying to Recall a Memorized Document: The cause of this is that the document was memorized with a $0 amount. Because of this,...
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Earnings History and Labor Distribution Reports do not match for some pay...
Answer: The labor distribution report is designed to be matched against the General Ledger. Because of this pulls information in by effective date. Effective date and document date in payroll are...
View ArticleHow does Ereq seat licensing work after upgrading to version 15.2?
Answer: With the change to the consolidated interface and Ereq no longer being a separate module with a separate login, security has changed. Additional changes and clarification to the way it works...
View ArticleAn error message is returned when a Group code is edited
Answer: This is caused by an reserved/illegal character in the group code or title. The most common is the apostrophe but the symbols $ # @ and others may cause issues as well. Remove any of the above...
View ArticleHow does user licensing/security function in the Private Cloud?
Answer: Setting up users and granting security to those users in the Private Cloud environment has several dimension. There are settings that can only be done by the Private Cloud Administrator and...
View ArticleHow do I adjust the balance of an asset without affecting the GL balance?
Answer: When an asset was established there was a mistake and the amount of historical depreciation is incorrect, but the depreciation amount in my GL is correct. I want to adjust the asset balance...
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How can I control the order in which my Aatrix forms print out?
Answer: Aatrix® will print out based on the order in which it is sorted in the Aatrix® grid. By default Aatrix pulls data into grid sorted on last name. If it gets out of sort or you wish to sort it...
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What SMTP settings do I use for Abila Private Cloud?
Answer: For the server simply use “SMTP” For the port use “25” Do not check any of the boxes. Put your test information in the test.Required TagsArticle Type: Product InfoProduct Line: Abila MIP Fund...
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How to Enable Date of Separation for Missouri MO MODES Tax form in Aatrix
To enter data into the Date of Separation, the probationary code box has to be checked. After you check the box the Date of Separation becomes a required field.Keywords: MO Modes Modes S-4-7...
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How to exclude 1099 Vendors paid less than $600 at year's end.
Answer: Prior to 15.1.1 it was not possible to filter the 1099 Data Collection to exclude vendors paid less than $600. You had to sort the vendors in the Aatrix® grid and delete the rows you didn’t...
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Error Message in EWS: Requested Registry Access in Not Allowed
Symptom: When saving changes in EWS System Settings on a Windows Server 2012 R2, the following message is displayed:Cause: Using the EWS System Settings shortcut/icon on your desktop to access the...
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