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Installing an MIP Workstation on Terminal Server
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Find and Relocate ACH Files That Were Saved to the Hosted Environment
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DF-FA-23902-Reprint Paystubs Does Not Include Duplicate Document Numbers
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User Not Found When Logging into HR Management
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DF-FA-23920-Employee List Report truncates note information
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DF-FA-23948- ‘Invalid column name’ error on Drilldown in Normal Trial
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‘Login failed for user’ when attempting to connect to the Abila Private Cloud
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How to Setup and Use Report Groups
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How to Project Future Depreciation
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How to Change DrillPoint Users
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Why is the Information on the Grant Administration Tab Greyed Out?
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NTO missing after upgrading MIP Fund Accounting
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DF-FA-24114-HR Web Timesheet Query run across multiple years crashes HR Management
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How to handle overpayment of earnings in payroll
Answer:
Question: I overpaid an employee too much in an earnings code. How can I correct this?
Answer:
The best way to handle an overpayment depends on if the employee has another payroll or if they are willing to return the money.
Scenario 1 – Employee has future payrolls
This scenario assumes that the employee will continue to receive payroll checks from the company. If this is the case, you can adjust down the earnings on future checks. You cannot enter a negative amount of earnings. Adjusting down future earnings will reduce the amount of earnings and taxes the employee receives on that check. This should allow you to bring their earnings in line on a Year to Date basis. It will also correct taxes automatically. This is the preferred method as it is easier.
There are two ways to do this
Extra Consideration –
If you file monthly or quarterly payroll reports to a government agency and the recapture of overpayment spreads across reporting periods, the employee will show as having more in one period and less in another. This isn’t necessarily a problem since it is an accurate reflection of how the employee was paid.
Question- What if the employee’s next check isn’t large enough to cover the amount of overpayment?
Answer - This method can be used even if the employee doesn’t have enough earnings on the next check to cover the amount of the overage. Simply spread the pay reduction across multiple checks. If for some reason that isn’t going to work, then go to Scenario 2.
Scenario 2 – The Employee is able to return the money
If the employee can return the money, then it can be handled this way:
These payroll adjustments will NOT transfer to accounting. That is what the accounting adjustments in step 1 are for.
Question– What if the employee will not be receiving any future payrolls and is unable to return the money?
Answer– What to do about that situation would be a management decision, but from an accounting perspective that employee has effectively been paid that much money, so no additional actions would be taken in accounting or payroll. The full amount of money that was paid to them should be reported as taxable income.
Answer:
The best way to handle an overpayment depends on if the employee has another payroll or if they are willing to return the money.
Scenario 1 – Employee has future payrolls
This scenario assumes that the employee will continue to receive payroll checks from the company. If this is the case, you can adjust down the earnings on future checks. You cannot enter a negative amount of earnings. Adjusting down future earnings will reduce the amount of earnings and taxes the employee receives on that check. This should allow you to bring their earnings in line on a Year to Date basis. It will also correct taxes automatically. This is the preferred method as it is easier.
There are two ways to do this
- Reduce the amount of pay they receive on the timesheet. Depending on the type of earning codes they use this may not be possible (i.e. they are salaried). If possible, you should be reducing the pay on the same earnings code that they were overpaid with. You cannot create a new earnings code and put negative amounts on it. You can reduce the amounts of other earnings codes if desired.
- Reduce the pay by going to review/modify calculated payroll. After the payroll has been calculated go to Activities>Payroll>Review/Modify calculated payroll. Go to the earnings tab and reduce the amount of pay that they receive. When you click save it will ask if you want to recalculate taxes. In most cases you should say yes, otherwise the amount of tax collected and reported will be higher than the earnings.
Extra Consideration –
If you file monthly or quarterly payroll reports to a government agency and the recapture of overpayment spreads across reporting periods, the employee will show as having more in one period and less in another. This isn’t necessarily a problem since it is an accurate reflection of how the employee was paid.
Question- What if the employee’s next check isn’t large enough to cover the amount of overpayment?
Answer - This method can be used even if the employee doesn’t have enough earnings on the next check to cover the amount of the overage. Simply spread the pay reduction across multiple checks. If for some reason that isn’t going to work, then go to Scenario 2.
Scenario 2 – The Employee is able to return the money
If the employee can return the money, then it can be handled this way:
- The employee writes a check to the company. This check is received in accounting. It is coded to cash and then to all the payroll accounts that were overpaid (payroll expense, tax liability etc).
- Go to Payroll>Activities>Setup/Adjust Employee Balances. On the various tabs you make negative adjustments of the amount overpaid.
These payroll adjustments will NOT transfer to accounting. That is what the accounting adjustments in step 1 are for.
Question– What if the employee will not be receiving any future payrolls and is unable to return the money?
Answer– What to do about that situation would be a management decision, but from an accounting perspective that employee has effectively been paid that much money, so no additional actions would be taken in accounting or payroll. The full amount of money that was paid to them should be reported as taxable income.
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How do I install the Microsoft Remote Desktop app version 10.2.X on a MAC to access Abila Online Services (hosted) Abila MIP Fund Accounting and/or Fundraising 50?
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How to Edit an AP Invoice Selected for Payment in MIP Advance
Answer:
coming soon!
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How to Pay My Bill or Ask Questions About AR Invoices from Abila?
Answer:
Contact Information:
For payments = ar@abila.com.
Payment Remittance address: PO Box 123303 Dallas, TX 75312-330
For questions about your maintenance and support renewal invoices = 800-647-3863 press 1 for sales, press 1 for existing customer, and press 1 for renewals.
For questions about invoices for the Single Tenant Cloud hosted by NPT = 800-404-9758
For questions about Multi-tenant Abila Cloud hosting, on-site training, data work contracts and or invoices for these services = 800-647-3863 press 1 for sales, press 1 for existing customer, and press your product line from the product menu options available. <--Make sure to listen to the product menu before making your selection.
AR Team FAQ recently sent to customers:
Question = Why has my Customer Number Changed?
Answer = The new finance system we are using at Abila created new account numbers for all of our customers. You will still use your product serial # ( old customer #/Account ID) when calling Customer Support for assistance.
Question = Did the Payment Remittance Address change?
Answer = IF you used PO BOX 123395, then yes your payment remittance address changed. Please mail all payments to PO BOX 123303 Dallas, TX 75312-330.
Question = What Service Period is this Invoice for?
Answer = The service period start date will be the date of the invoice for monthly, quarterly and annual billing. We are not able to include the service dates on these new invoices at this time.
Question = Will I still be able to pay by Credit Card and ACH?
Answer = Yes, however, due to changes in security regulations, we were not able to update credit card information into our new systems. Customers will soon receive a message with a link to upload credit card information to a secure location. For ACH payments we are moving to a new processing system and will communicate with customers once this is in place.
Question = Why are we being charged sales tax?
Answer = There was an issue with our new system that is being corrected and we apologize for the inconvenience. If you’ve never sent us an exemption certificate in the past, feel free to email your state (not federal) sales tax exemption certificate to ar@abila.com.
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DF-FA-24151- ‘String or binary data would be truncated’ error when running Bank Rec report
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DF-FA-24161-Help ‘Search’ functionality returns ‘No Topics found.’
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General Ledger not Matching the Trial Balance in Total
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