Unable to Locate Draft of Aatrix Tax Form Filing
Unable to Locate Draft of Aatrix Tax Form FilingRachel_RyanFri, 02/09/2024 - 16:42You must be logged in and have a current support plan to view the full content of this page.Click to login »SymptomThe...
View ArticleDF-FA-030478-Installation Guide missing ‘Abila MIP Workstation Updates’...
DF-FA-030478-Installation Guide missing ‘Abila MIP Workstation Updates’ information Submitted by Stacie_Ray on Tue, 02/13/2024 - 15:12SymptomDocumentation for the Abila MIP Workstation Updates tool is...
View ArticleWorkstation Updater Tool fails to install 2024.1.1 – Access to path is denied
Workstation Updater Tool fails to install 2024.1.1 – Access to path is denied Submitted by Rachel_Ryan on Thu, 02/15/2024 - 10:22SymptomUsing the Workstation Updater Tool update process fails and...
View ArticleAatrix Submission Error – Builder Application is too old to send Files
Aatrix Submission Error – Builder Application is too old to send Files Submitted by Rachel_Ryan on Mon, 02/19/2024 - 09:07SymptomAt the end of the Aatrix Filing process when attempting to efile I get...
View ArticleHow to Update Your Portal Account Email Address
How to Update Your Portal Account Email AddressProduct LineMIP Fund AccountingMIP Cloud/Login.mip.comRead more about How to Update Your Portal Account Email Address
View ArticleUnable to install SQL Express error 2068052310
Unable to install SQL Express error 2068052310 Submitted by Rachel_Ryan on Tue, 02/27/2024 - 16:49SymptomSQL fails to install with error messageProduct LineMIP Fund AccountingRead more about Unable to...
View ArticleMailing Address on Forms Printed and Mailed by Aatrix is Different than the...
Mailing Address on Forms Printed and Mailed by Aatrix is Different than the Address on the Aatrix Grid.Product LineMIP Fund AccountingRead more about Mailing Address on Forms Printed and Mailed by...
View ArticleDF-FA-030477- Imported transactions are not in balance by Balancing Segment
DF-FA-030477- Imported transactions are not in balance by Balancing SegmentStacie_RayWed, 03/06/2024 - 15:22You must be logged in and have a current support plan to view the full content of this...
View ArticleDF-FA-030491-Oregon State Withholding incorrect
DF-FA-030491-Oregon State Withholding incorrect Submitted by Stacie_Ray on Tue, 03/12/2024 - 07:51SymptomOregon State withholding tax is ‘under’ withholding for some employees.Product LineMIP Fund...
View ArticleDF-FA-030494-DrillPoint-Cannot Refresh Report on Feb. 29
DF-FA-030494-DrillPoint-Cannot Refresh Report on Feb. 29 Submitted by Stacie_Ray on Mon, 03/18/2024 - 15:21SymptomDrillPoint ‘Refresh’ process does not complete when using February 29th as Effective...
View ArticleDF-FA-030495-Fixed Asset Transfer Amounts are Doubled or More
DF-FA-030495-Fixed Asset Transfer Amounts are Doubled or More Submitted by Stacie_Ray on Wed, 03/20/2024 - 13:32SymptomDepreciation is doubled or more when months are calculated separately and then...
View ArticleHow to Match Payroll Amounts to GL Amounts
How to Match Payroll Amounts to GL AmountsProduct LineMIP Fund AccountingRead more about How to Match Payroll Amounts to GL Amounts
View ArticleDF-FA-030496-Summary Asset Ledger Reports Incorrect Beginning and Accumulated...
DF-FA-030496-Summary Asset Ledger Reports Incorrect Beginning and Accumulated Depreciation on Assets with Historical Depreciation Submitted by Stacie_Ray on Mon, 03/25/2024 - 07:32SymptomThe Summary...
View ArticleCatching Up on Bank Rec After Significant Gaps in Reconciliation
Catching Up on Bank Rec After Significant Gaps in ReconciliationProduct LineMIP Fund AccountingRead more about Catching Up on Bank Rec After Significant Gaps in Reconciliation
View ArticleDF-FA-030497-Chart of Accounts Wizard Not Generating Report Group Assignments
DF-FA-030497-Chart of Accounts Wizard Not Generating Report Group Assignments Submitted by Stacie_Ray on Fri, 03/29/2024 - 09:49SymptomZero report group assignments are generated for Report Group Code...
View ArticleAbila MIP Workstation Updates Notification
Abila MIP Workstation Updates NotificationRachel_RyanWed, 04/03/2024 - 10:18You must be logged in and have a current support plan to view the full content of this page.Click to login »SymptomAfter...
View ArticleUnable to Save Document Because Debits and Credits Don’t Equal by Segment
Unable to Save Document Because Debits and Credits Don’t Equal by SegmentRachel_RyanThu, 04/04/2024 - 09:04You must be logged in and have a current support plan to view the full content of this...
View ArticleDF-FA-030500-Invoiced Amount on Purchase Order Tracking does not match the AP...
DF-FA-030500-Invoiced Amount on Purchase Order Tracking does not match the AP Invoice entered Submitted by Stacie_Ray on Fri, 04/12/2024 - 07:52SymptomThe invoiced amount on the Purchase Order Tracking...
View ArticleHow to Handle Construction in Progress in Fixed Assets
How to Handle Construction in Progress in Fixed AssetsProduct LineMIP Fund AccountingRead more about How to Handle Construction in Progress in Fixed Assets
View ArticleDF-FA-030490-DrillPoint-DrillDown Missing Encumbrance Details
DF-FA-030490-DrillPoint-DrillDown Missing Encumbrance Details Submitted by Stacie_Ray on Tue, 04/16/2024 - 09:40SymptomThere are no values populated in the Vendor/Customer Name, Document Description,...
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