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Unable to Locate Draft of Aatrix Tax Form Filing

Unable to Locate Draft of Aatrix Tax Form FilingRachel_RyanFri, 02/09/2024 - 16:42You must be logged in and have a current support plan to view the full content of this page.Click to login »SymptomThe...

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DF-FA-030478-Installation Guide missing ‘Abila MIP Workstation Updates’...

DF-FA-030478-Installation Guide missing ‘Abila MIP Workstation Updates’ information Submitted by Stacie_Ray on Tue, 02/13/2024 - 15:12SymptomDocumentation for the Abila MIP Workstation Updates tool is...

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Workstation Updater Tool fails to install 2024.1.1 – Access to path is denied

Workstation Updater Tool fails to install 2024.1.1 – Access to path is denied Submitted by Rachel_Ryan on Thu, 02/15/2024 - 10:22SymptomUsing the Workstation Updater Tool update process fails and...

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Aatrix Submission Error – Builder Application is too old to send Files

Aatrix Submission Error – Builder Application is too old to send Files Submitted by Rachel_Ryan on Mon, 02/19/2024 - 09:07SymptomAt the end of the Aatrix Filing process when attempting to efile I get...

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How to Update Your Portal Account Email Address

How to Update Your Portal Account Email AddressProduct LineMIP Fund AccountingMIP Cloud/Login.mip.comRead more about How to Update Your Portal Account Email Address

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Unable to install SQL Express error 2068052310

Unable to install SQL Express error 2068052310 Submitted by Rachel_Ryan on Tue, 02/27/2024 - 16:49SymptomSQL fails to install with error messageProduct LineMIP Fund AccountingRead more about Unable to...

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Mailing Address on Forms Printed and Mailed by Aatrix is Different than the...

Mailing Address on Forms Printed and Mailed by Aatrix is Different than the Address on the Aatrix Grid.Product LineMIP Fund AccountingRead more about Mailing Address on Forms Printed and Mailed by...

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DF-FA-030477- Imported transactions are not in balance by Balancing Segment

DF-FA-030477- Imported transactions are not in balance by Balancing SegmentStacie_RayWed, 03/06/2024 - 15:22You must be logged in and have a current support plan to view the full content of this...

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DF-FA-030491-Oregon State Withholding incorrect

DF-FA-030491-Oregon State Withholding incorrect Submitted by Stacie_Ray on Tue, 03/12/2024 - 07:51SymptomOregon State withholding tax is ‘under’ withholding for some employees.Product LineMIP Fund...

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DF-FA-030494-DrillPoint-Cannot Refresh Report on Feb. 29

DF-FA-030494-DrillPoint-Cannot Refresh Report on Feb. 29 Submitted by Stacie_Ray on Mon, 03/18/2024 - 15:21SymptomDrillPoint ‘Refresh’ process does not complete when using February 29th as Effective...

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DF-FA-030495-Fixed Asset Transfer Amounts are Doubled or More

DF-FA-030495-Fixed Asset Transfer Amounts are Doubled or More Submitted by Stacie_Ray on Wed, 03/20/2024 - 13:32SymptomDepreciation is doubled or more when months are calculated separately and then...

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How to Match Payroll Amounts to GL Amounts

How to Match Payroll Amounts to GL AmountsProduct LineMIP Fund AccountingRead more about How to Match Payroll Amounts to GL Amounts

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DF-FA-030496-Summary Asset Ledger Reports Incorrect Beginning and Accumulated...

DF-FA-030496-Summary Asset Ledger Reports Incorrect Beginning and Accumulated Depreciation on Assets with Historical Depreciation Submitted by Stacie_Ray on Mon, 03/25/2024 - 07:32SymptomThe Summary...

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Catching Up on Bank Rec After Significant Gaps in Reconciliation

Catching Up on Bank Rec After Significant Gaps in ReconciliationProduct LineMIP Fund AccountingRead more about Catching Up on Bank Rec After Significant Gaps in Reconciliation

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DF-FA-030497-Chart of Accounts Wizard Not Generating Report Group Assignments

DF-FA-030497-Chart of Accounts Wizard Not Generating Report Group Assignments Submitted by Stacie_Ray on Fri, 03/29/2024 - 09:49SymptomZero report group assignments are generated for Report Group Code...

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Abila MIP Workstation Updates Notification

Abila MIP Workstation Updates NotificationRachel_RyanWed, 04/03/2024 - 10:18You must be logged in and have a current support plan to view the full content of this page.Click to login »SymptomAfter...

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Unable to Save Document Because Debits and Credits Don’t Equal by Segment

Unable to Save Document Because Debits and Credits Don’t Equal by SegmentRachel_RyanThu, 04/04/2024 - 09:04You must be logged in and have a current support plan to view the full content of this...

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DF-FA-030500-Invoiced Amount on Purchase Order Tracking does not match the AP...

DF-FA-030500-Invoiced Amount on Purchase Order Tracking does not match the AP Invoice entered Submitted by Stacie_Ray on Fri, 04/12/2024 - 07:52SymptomThe invoiced amount on the Purchase Order Tracking...

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How to Handle Construction in Progress in Fixed Assets

How to Handle Construction in Progress in Fixed AssetsProduct LineMIP Fund AccountingRead more about How to Handle Construction in Progress in Fixed Assets

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DF-FA-030490-DrillPoint-DrillDown Missing Encumbrance Details

DF-FA-030490-DrillPoint-DrillDown Missing Encumbrance Details Submitted by Stacie_Ray on Tue, 04/16/2024 - 09:40SymptomThere are no values populated in the Vendor/Customer Name, Document Description,...

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