DF-FA-030444-Quick Employee Information Report Exported to Excel leaves...
DF-FA-030444-Quick Employee Information Report Exported to Excel leaves values off the third column Submitted by Stacie_Ray on Mon, 12/18/2023 - 16:07SymptomExporting to Excel the ‘Quick Employee...
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DF-FA-030445-Incorrect syntax error when entering Accounts Payable Manual Checks
DF-FA-030445-Incorrect syntax error when entering Accounts Payable Manual Checks Submitted by Stacie_Ray on Tue, 12/19/2023 - 07:09SymptomWhen attempting to save an AP Manual Check entry the following...
View ArticleDF-FA-27279- Database Fails Upgrading from 21.1 to 21.2 on Missing Default
DF-FA-27279- Database Fails Upgrading from 21.1 to 21.2 on Missing Default Submitted by Stacie_Ray on Tue, 12/19/2023 - 09:21SymptomWhen attempting to upgrade a database the following error is produce:...
View ArticleDF-FA-030430-AP Manual Check error – “The check account coding does not match...
DF-FA-030430-AP Manual Check error – “The check account coding does not match the invoice”Stacie_RayWed, 12/20/2023 - 13:40You must be logged in and have a current support plan to view the full content...
View ArticleDF-FA-030448-1099 Name Fields Missing from Master DEF file
DF-FA-030448-1099 Name Fields Missing from Master DEF file Submitted by Stacie_Ray on Tue, 01/02/2024 - 09:19SymptomThere are no fields in the MasterAP.def for 1099 Names.Product LineMIP Fund...
View ArticleAWS – Aatrix eFile blocked by IE enhanced security
AWS – Aatrix eFile blocked by IE enhanced security Submitted by Rachel_Ryan on Wed, 01/03/2024 - 11:19SymptomYou are logged into the AWS Cloud environment and are efiling in Aatrix. You get an error...
View ArticleDF-FA-030441-List of version upgrades incomplete
DF-FA-030441-List of version upgrades incomplete Submitted by Stacie_Ray on Fri, 01/05/2024 - 07:40SymptomDatabase doesn’t appear to upgrade properly.Product LineMIP Fund AccountingRead more about...
View ArticleHow to handle Alabama State Income Tax Overtime Exemption
How to handle Alabama State Income Tax Overtime ExemptionProduct LineMIP Fund AccountingRead more about How to handle Alabama State Income Tax Overtime Exemption
View ArticleDF-FA-030449-Unable to commit sales order, error message “An error was found...
DF-FA-030449-Unable to commit sales order, error message “An error was found in 12955, [] – Receipt Writing. The total debits and credits are not equal for the Document.” Submitted by Stacie_Ray on...
View ArticleDF-FA-030452- EWS- Earnings code on Time Entry Form VI display on timesheet...
DF-FA-030452- EWS- Earnings code on Time Entry Form VI display on timesheet after being removed from Employee's Earnings tab Submitted by Stacie_Ray on Tue, 01/09/2024 - 08:56SymptomEWS continues to...
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Procedure Entry Point Error Running Aatrix
Procedure Entry Point Error Running Aatrix Submitted by Rachel_Ryan on Wed, 01/10/2024 - 15:50SymptomAttempting to Run Aatrix gives the following Error. The procedure entry point xxxxxxxxx could not be...
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The Net of The Cash detail Transaction Lines does not Equal the Document...
The Net of The Cash detail Transaction Lines does not Equal the Document Amount in a Cash TransactionJohn_FolmarThu, 01/11/2024 - 12:38SymptomWhen entering a cash type transaction (Cash Receipt/Cash...
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Vendor Code is Missing from Configuration doing Aatrix Update
Vendor Code is Missing from Configuration doing Aatrix Update Submitted by Rachel_Ryan on Fri, 01/12/2024 - 08:26SymptomWhen running the automatic Aatrix Update getting error message:“Vendor Code is...
View ArticleUnderstanding Annualization of Income Tax Calculations
Understanding Annualization of Income Tax CalculationsRachel_RyanFri, 01/12/2024 - 10:55You must be logged in and have a current support plan to view the full content of this page.Click to login...
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SQL Server Pre-Login Handshake Acknowledgement Error
SQL Server Pre-Login Handshake Acknowledgement Error Submitted by Stacie_Ray on Fri, 01/12/2024 - 15:48SymptomUsers receive the following error when launching MIP on a network workstation. Once OK is...
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Aatrix Form Update Button Grayed Out
Aatrix Form Update Button Grayed Out Submitted by Rachel_Ryan on Wed, 01/17/2024 - 09:46SymptomAttempting to process Aatrix Forms. The current year form is not available in the dropdown and the Form...
View ArticleSplit Installation Not Supported
Split Installation Not Supported Submitted by Rachel_Ryan on Wed, 01/17/2024 - 11:25SymptomAs of Version 11.0, installations of MIP Fund Accounting cannot be split between an Application Server and a...
View ArticleRecording Sick Pay and Form 941
Recording Sick Pay and Form 941Product LineMIP Fund AccountingRead more about Recording Sick Pay and Form 941
View ArticleVersion 2024.X Resolved Issues
Version 2024.X Resolved IssuesProduct LineMIP Fund AccountingRead more about Version 2024.X Resolved Issues
View ArticleChanges to Aatrix Printing of Federal Forms Make Them Incompatible for Vendor...
Changes to Aatrix Printing of Federal Forms Make Them Incompatible for Vendor Copies Submitted by Rachel_Ryan on Tue, 01/23/2024 - 16:05SymptomPreviously I used the Federal Copy of the forms to print...
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