Symptom:
When reopening an unposted CD/cash disbursement session, there appears an error: “This Check ID XXXX has already been used for Session ID YYYY.” even though the Check number has never been used before. User is unable to reopen or edit the session to change the check number.
Cause:
MIP sessions require a document number (in this case a check number) be unique. The unposted session’s table record, in this case, is likely corrupted.
Resolution:
Delete the unposted Session ID.
Method 1: Delete the unposted CD/cash disbursement session by going to menu >Transactions >Enter Cash Disbursement, select the corrupted session from the “Session ID” dropdown, then select the [X delete].
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Method 2: Since the Session ID is likely corrupted, it’s possible the method above may fail in certain circumstances. Another method is to first clear the above screen by selecting [New] (this is important), then select [Find] and highlight the session to delete. Delete by selecting the red [X] button the toolbar along the top of the window.
**Note: if you neglected to select [New] or close the tab first, before selecting [Find] you will get an error.
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Article Type:
Product Info
Product Module/Feature:
Accounts Payable
Product Version:
2021.1.2
2021.1.1
2021.1.0
2020.3.3.0
2020.3.1.0
2020.3.0.1
2020.3
2020.2
2020.1.4
2020.1.2
2020.1.1
2020.1.0
2020.1
Product Line:
MIP Fund Accounting
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