Symptom:
When attempting to login to Fundraising 50 the following message is returned:
Unable to connect to SQL Server: “\1190015(servername)”
Please verify that SQL Server “\1190015-servername” is running ad the SQL Browser Service is Started
Execute with results failed for Database ‘master’
An Exception occurred while executing Trans-SQL statement or batch.
Invalid object name ‘(tenant name)_Sys.dbo.tblSysinfo
Cause:
In version 2018 of Fundraising 50, the application name was Abila Fundraising 50 and the application appeared at the top of the Mac RDP Work Resource list.
When version 2022 of Fundraising 50 was released, the application name now reads Fundraising 50, so most likely Accounting rather than Fundraising 50 was selected.
Resolution:
Select OK and then select Fundraising 50 to launch the fundraising CRM
Article Type:
Product Issue
Product Module/Feature:
Connections
Data Issues
Technical
Technical Issues
Product Line:
MIP Fund Accounting
MIP Cloud/Login.abilaonline.com
Fundraising 50